What we keep, and who sees it.
Last updated 13 October 2026.
Shluchim Portal is run by Chabad Hub. Each Chabad House that uses it keeps its own community records here. Those records belong to that Chabad House; we keep the system running and don't look inside.
What we collect
- When you sign in with Google, Google tells us your name and email address and that the address is verified. We keep those on your team seat so your team knows who's who. We never see your Google password, and we ask Google for nothing else: not your mail, not your calendar, not your contacts.
- A Chabad House's records: the people, families, dates, events, notes, gifts and orders its team enters or imports. Family records can include children's names and dates, entered by the Chabad House and seen only by its team.
- What visitors send through a Chabad House's website, such as a sign-up or an order, goes to that Chabad House.
- Cookies: only the ones that keep you signed in and remember which Chabad House you're looking at. No advertising or tracking cookies.
Who can see it
- Your team, within the areas your Chabad House gives each person.
- Not us. Nobody at Shluchim Portal can open a Chabad House's records unless that Chabad House invites one of us onto its team for support, and it can remove us at any time. Our own setup page sees only each Chabad House's name, city and team emails.
- The services that run the app, each under its own terms and only to run it for us: Vercel (hosting), Neon (the database, kept in Sydney, Australia), Google (sign-in only), Vercel Blob (photos) and Resend (email) once it's switched on.
- Nobody else. We don't sell or share data, and we don't use it for advertising.
Keeping it safe
Every Chabad House's data is walled off from every other one inside the database itself, so the app can only ever reach the one you're signed in to. Connections are encrypted, sign-in cookies can't be read by scripts, and the accounts that run the service use two-step verification.
Your choices
To see, correct or delete what a Chabad House holds about you, ask that Chabad House: its team can do all three from inside the portal. To close a Chabad House's account and have its data deleted, or for anything else, write to chabadhub.org@gmail.com. Deleted data drops out of the database's restore copies within 30 days.
Changes
When something on this page changes, we'll change the page and the date at the top.